Retailers in the UK are calling for tougher laws to protect shop staff from increasing levels of theft and abuse. A recent survey revealed that 24% of the population witnessed shoplifting in the past year, equating to 16m incidents, while 23% observed abuse towards retail workers. Helen Dickinson, Chief Executive of the British Retail Consortium (BRC), said: “The Crime and Policing Bill is a crucial step in providing additional protections to retail workers.” However, she emphasised that the legislation must extend protections to all retail employees, including delivery drivers, who are often targets of violence.
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